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  • 01

    Significant Cost Efficiency

    Outsourcing with Hexagon BPO can reduce operational expenses dramatically often by up to 60%
    allowing companies to reallocate resources to core business areas while maintaining premium customer support

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  • slide02

    Enhanced Customer Satisfaction

    Our optimized contact center solutions are engineered to elevate customer experience
    tPartners regularly report improved satisfaction scores and loyalty, driven by faster response times and personalized service.

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  • slide03

    Scalable & Agile Operations

    Hexagon BPO’s outsourcing framework delivers unmatched flexibility
    Our contact centers scale seamlessly to meet fluctuating demand,
    ensuring you stay ahead in dynamic markets without compromising on quality or innovation.

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Ensure Your Business
Continuity & Service Levels

Discover More
  • Hexagon BPO Solutions

World-Class
Contact Center

Our agents are fully bilingual, professional, well-educated, and have experience in a wide array of business functions such as Sales, Debt Collection and Customer Service.

Customer Service
100%
Sales / Lead Generation
100%
Debt Collection
100%
IT DevelopmenT
100%
Services
ima134

Four easy steps

How To Get
Started

Setup Your
Campaign
01

Quickly configure your campaign with the right tools to start capturing leads instantly.

Get a Tracking
Number
02

Secure a dedicated number to track every call and measure your campaign’s real impact.

Add a Target
Line
03

Add a targeted line to connect directly with your ideal audience and boost conversions.

Launch Your
Campaign
04

Launch your campaign with one click and start receiving calls from potential customers right away.

01
Setup Your
Campaign
Name your Campaign and choose your country
02
Get a Tracking
Number
Get a unique Tracking Number where you can send calls
03
Add a Target
Line
Forward your calls to buyers or anywhere you’d like them to go
04
Launch Your
Campaign
Name your Campaign and choose your country

Our Expertise

Some Of The
Services We Offer

The management team at Hexagon BPO Solutions has international know-how and 20 years of experience successfully establishing offices in Panamá and Colombia.

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Debt Collection
We have team that specializes in the methods that will help take the experience to a different level
Customer Service
handle various types of communication channels, including phone calls, emails. It is crucial for building strong relationships between our customers
IT Development
IT Development We provides nearshore IT staff in Panama and colombia
Lead Generation
improving direct response time and increasing the number of qualified prospects by using targeted.

Testimonials

What People Say About Our
Services

"The quality of customer support you provide to our users through your call center is a key factor in their satisfaction with our services."
Zola M. Powell
Zola M. Powell
Customer
"Thanks to your call center, we've seen a significant improvement in issue resolution and the overall experience of our clients."
Albert M. Doyle
Albert M. Doyle
Customer
Robert C. Wilson
Our strategic partner highly values the efficiency and professionalism with which your team handles our inquiries."
Robert C. Wilson
Robert C. Wilson
Customer

Our team

Our Best Specialists
Work For You

José Arias
José Arias
EVP Operations
20+ years BPO experience. Former Country Lead: Mexico Expert in Mgmt of Customer Service Operations and Collections.
Roberto Coward
Roberto Coward
EVP Business Development
20+ years BPO experience. Former Country Lead: Uruguay Dominican Republic Expert in Mgmt of Financial Efficiencies and Profitability

We are present in America

Our headquarters

Contact Us

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